Last Updated: May 2026
At Surgingtec Global Services Private Limited (“Surgingtec”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website at surgingtec.com or engage with our services.
Who We Are:
Surgingtec Global Services Private Limited is an AI-powered business services agency registered in India, providing services to clients across India, the United Kingdom, the United States, and beyond.
Data Controller: Surgingtec Global Services Private Limited
Email: archika@surgingtec.com | Phone: +91-8699355275 | Website: www.surgingtec.com
Information We Collect:
We collect information in the following ways:
Information you provide directly:
- Name, email address, phone number, and company details when you fill out a contact or quote form
- Messages and enquiries you send us via email, WhatsApp, or our website
- Information shared during discovery calls or project onboarding
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie data and analytics data (via Google Analytics)
Information from third parties:
- Public professional information from LinkedIn or other platforms where you have engaged with us
How We Use Your Information:
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested
- Send project updates, invoices, and communications related to your engagement with us
- Improve our website experience and service quality
- Send newsletters or marketing communications, only with your explicit consent
- Comply with legal and regulatory obligations
- Analyse website usage to understand how visitors interact with our content
We will never use your data for any purpose that is incompatible with the reason it was originally collected.
Legal Basis for Processing (GDPR – UK & EU Clients):
If you are based in the United Kingdom or European Union, we process your personal data under the following legal bases:
- Contractual necessity: to deliver services you have engaged us for
- Legitimate interests: to improve our services and communicate with prospects
- Consent: for marketing emails and newsletters, which you can withdraw at any time
- Legal obligation: where we are required to process data by law
How We Share Your Information:
We do not sell, rent, or trade your personal information to any third party.
We may share your data only with trusted third-party service providers who support our business operations, including:
- Google Analytics: website analytics
- Google Workspace: email and document management
- GoDaddy: website hosting
- Payment processors: for invoicing and transactions
- Project management tools: such as ClickUp, Asana used to manage client work
All third-party providers are bound by confidentiality obligations and are only permitted to use your data to perform services on our behalf.
We may also disclose your information if required to do so by law or in response to a valid legal request.
Data Retention:
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:
- Client data: retained for the duration of your engagement plus 3 years for legal and accounting purposes
- Enquiry data: retained for 12 months if no engagement follows
- Newsletter subscribers: retained until you unsubscribe
- Analytics data: retained as per Google Analytics default settings
Cookies:
Our website uses cookies to enhance your browsing experience and collect usage data. The types of cookies we use include:
- Essential cookies: required for the website to function correctly
- Analytics cookies: via Google Analytics to understand visitor behaviour
- Functional cookies: to remember your preferences
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Your Rights:
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data (“right to be forgotten”)
- Right to restrict processing: request that we limit how we use your data
- Right to data portability: request your data in a portable format
- Right to object: object to processing based on legitimate interests
- Right to withdraw consent: for any processing based on consent, at any time
To exercise any of these rights, please contact us at archika@surgingtec.com. We will respond to your request within 30 days.
Data Security:
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include secure email practices, password-protected systems, and limited access to personal data on a need-to-know basis.
Please note that no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
International Data Transfers:
Surgingtec operates globally and may process your data in countries outside your own, including India, the UK, the US etc. Where we transfer data internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.
Children’s Privacy:
Our services are intended for business owners and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.
For significant changes, we will notify active clients directly by email.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Surgingtec Global Services Private Limited
Email: archika@surgingtec.com
Phone: +91-8699355275
Website: www.surgingtec.com
Recent Comments